Create Your Mug
your picture, name, text, design to make it really yours customized the way you want.
Need Help: Call/Whatsapp us at 0300-4127871.
1. DO I NEED TO HAVE AN ACCOUNT TO SHOP?
- NO
- You can brose our entire website, and add items to your basket without creating an account. You can proceed to checkout without making an account
- The Account is created to make your future shopping easier.
- We want to make your shopping experience easier by saving your information so you don't have to type it every time you shop with us
2. HOW DO I CREATE AN ACCOUNT?
- Click Login / Signup icon
- Click on the signup tab in the customer login screen
- Fill in the necessary information
- And Wala' the account is created
3. WHAT IF I LOST MY PASSWORD?
- Click the “forgot password” tab and follow the instructions
- We'll have a new password routed to you in seconds
4. HOW CAN I UPDATE MY SHIPPING ADDRESS
- Click on My Account
- Go to Edit profile
- Change the elements as per your requirement
5. HOW CAN I VIEW MY ORDER DETAILS AND HISTORY?
- Login to your account
- Click on Order history and the status of your current orders and past orders will be displayed
ORDER / PAYMENTS
1. HOW DO I PLACE AN ORDER?
- Browse the items you want the order
- Add them to your cart / basket
- Click proceed to check out
- Enter the necessary information for billing and delivery
- Submit the information to process the order
2. HOW DO I CHECK MY ORDER STATUS?
- Click Login / Signup icon
- Click on the order history tab and view the status
3. HOW DO I CANCEL AN ORDER?
- Simply remove the items from your cart
- If you want to cancel an order which is already placed please Email us on info@Rungish.com
4. HOW CAN I PAY FOR MY ORDER
- Cash on Delivery
- Easypaisa / Easypay
5. HOW I CAN SEE MY ORDER HISTORY
- Login to your account
- Click on Order history and the status of your current orders and past orders will be displayed
6. WHAT COURIER DO YOU USE FOR SHIPPING?
- TCS
7. HOW MANY DAYS DOES IT TAKE TO DELIVER?
- Most of our orders are delivered within 5 business days. In Rare cases, the time extends to 7 business days.
8. WHAT IS I AM NOT AVAILABLE AT THE TIME OF DELIVERY?
- The courier makes 2 attempts. Kindly ensure the right information is given along with contact number
9. WHERE IS CASH ON DELIVERY AVAILABLE?
- All across Pakistan
10. WHAT ARE THE DELIVERY CHARGES?
- Shipping Cost is Rs.150 For the orders valued less than Rs.999. Orders over the value of Rs.999 are shipped free
RETURNS POLICY
You are welcome to return the product for a full refund within a 7 day period provided that the garment is unused and in its original state which was sent to you.
In case of a damaged product, kindly email us at info@Rungish.com
For returns kindly courier the product to our factory in Lahore and we'll reimburse you the cost for the product.
