JORA BOX 3

1. DO I NEED TO HAVE AN ACCOUNT TO SHOP?

- NO

- You can brose our entire website, and add items to your basket without creating an account. You can proceed to checkout without making an account

- The Account is created to make your future shopping easier.

- We want to make your shopping experience easier by saving your information so you don't have to type it every time you shop with us

2. HOW DO I CREATE AN ACCOUNT?

- Click Login / Signup icon

- Click on the signup tab in the customer login screen

- Fill in the necessary information

- And Wala' the account is created

3. WHAT IF I LOST MY PASSWORD?

- Click the “forgot password” tab and follow the instructions

- We'll have a new password routed to you in seconds

4. HOW CAN I UPDATE MY SHIPPING ADDRESS

- Click on My Account

- Go to Edit profile

- Change the elements as per your requirement

5. HOW CAN I VIEW MY ORDER DETAILS AND HISTORY?

- Login to your account

- Click on Order history and the status of your current orders and past orders will be displayed

ORDER / PAYMENTS

1. HOW DO I PLACE AN ORDER?

- Browse the items you want the order

- Add them to your cart / basket

- Click proceed to check out

- Enter the necessary information for billing and delivery

- Submit the information to process the order

2. HOW DO I CHECK MY ORDER STATUS?

- Click Login / Signup icon

- Click on the order history tab and view the status

3. HOW DO I CANCEL AN ORDER?

- Simply remove the items from your cart

- If you want to cancel an order which is already placed please Email us on info@Rungish.com

4. HOW CAN I PAY FOR MY ORDER

- Cash on Delivery

- Easypaisa / Easypay

5. HOW I CAN SEE MY ORDER HISTORY

- Login to your account

- Click on Order history and the status of your current orders and past orders will be displayed

6. WHAT COURIER DO YOU USE FOR SHIPPING?

- TCS

7. HOW MANY DAYS DOES IT TAKE TO DELIVER?

- Most of our orders are delivered within 5 business days. In Rare cases, the time extends to 7 business days.

8. WHAT IS I AM NOT AVAILABLE AT THE TIME OF DELIVERY?

- The courier makes 2 attempts. Kindly ensure the right information is given along with contact number

9. WHERE IS CASH ON DELIVERY AVAILABLE?

- All across Pakistan

10. WHAT ARE THE DELIVERY CHARGES?

- Shipping Cost is Rs.150 For the orders valued less than Rs.999. Orders over the value of Rs.999 are shipped free